Switching from Zendesk to Intercom Help Center Whether you’ve just started searching for a customer support tool or have been using one for a while, chances are you know about Zendesk and Intercom. The former is one of the oldest and most reliable solutions on the market, while the latter sets...
Intercom vs Zendesk: Which Is Better? Intercom’s solution aims to streamline high-volume ticket influx and provide personalized, conversational support. It also includes extensive integrations with over 350 CRM, email, ticketing, and reporting tools. The platform is recognized for its ability to resolve a significant portion of common questions automatically, ensuring...
Understanding LLMs: A Comprehensive Overview from Training to Inference We have very sort of, well, we have exercises for calibrating experts to help them think probabilistically. Then we ask them very targeted questions that can be where their responses can directly be used as data to influence our models,” Irvine said....
